At Unique Sunglasses, we strive to provide quality products and excellent service. Please read our policy carefully before placing an order.
We do not accept returns once an order has been delivered.
All sales are final. We do not offer refunds after an order has been shipped or delivered, except where required under applicable law.
We offer exchange only in the following cases:
No exchanges will be accepted for any other reason, including but not limited to:
To request an exchange:
Requests received after 48 hours of delivery may not be accepted.
Orders placed using Cash on Delivery (COD) are not eligible for exchange, return, or refund. All COD purchases are considered final once the order has been delivered and accepted.
If an exchange request is approved, all shipping and courier charges associated with the exchange—including the cost of returning the original product and shipping the replacement product—will be borne by the customer.
Exchange processing will begin only after the applicable shipping charges have been paid. These charges are non-refundable.
All exchange requests are subject to verification and approval by Unique Sunglasses. We reserve the right to reject any exchange request that does not meet the conditions outlined in this policy.
If the requested product is unavailable, we may provide a similar product of equal value at our discretion.
For any questions regarding this policy or to request an eligible exchange, please contact our customer support using the contact details available on the Unique Sunglasses website.
Important Note: Nothing in this policy limits or excludes any rights or remedies that customers may have under applicable consumer protection laws.