Shipping policy

At Unique Sunglasses, we are committed to delivering your order quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Shipping Coverage

We currently ship to most locations across India. At this time, we do not offer international shipping.

2. Order Processing

  • Orders are processed within 1–2 business days after they are placed.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, promotional sales, or unforeseen circumstances, processing times may be slightly longer.

3. Estimated Delivery Time

Delivery timelines vary based on your location:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, public holidays, or other factors beyond our control.

4. Shipping Charges

  • Free Shipping may be available on selected products or promotional offers.
  • Any applicable shipping charges will be displayed during checkout before payment is completed.

5. Cash on Delivery (COD)

We proudly offer Cash on Delivery (COD) on eligible orders across India.

Please note:

  • COD availability depends on your delivery PIN code.
  • Our team or courier partner may contact you to confirm your order before dispatch.
  • Orders that cannot be verified may be cancelled.
  • Payment must be made in full to the delivery executive at the time of delivery.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation via email, SMS, or WhatsApp (where applicable) containing your tracking details, allowing you to monitor your shipment.

7. Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, refusal to accept delivery, or other customer-related reasons, the shipment may be returned to us.

8. Incorrect Shipping Information

Please ensure that your shipping address, contact number, and PIN code are accurate when placing your order.

Unique Sunglasses is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

9. Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened before delivery:

  • Do not accept the package if possible.
  • Inform the delivery executive immediately.
  • Contact our customer support within 24 hours of the delivery attempt with photographs of the package.

10. Delays Beyond Our Control

While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Natural disasters
  • Severe weather conditions
  • Government restrictions
  • Public holidays
  • Transportation disruptions
  • Courier service delays

We appreciate your patience in such situations.

11. Order Cancellation Before Shipment

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and will be subject to our Return & Refund Policy, where applicable.

12. Contact Us

If you have any questions regarding shipping or your order, please contact us using the contact details available on the Unique Sunglasses website. Our support team will be happy to assist you.